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Two children smiling and playing

Children

Hello! On these pages you can find out about who we are and what we do. This could help you if you are going to be visiting us soon. There is also information about what you can do if you are finding things hard and where you can get help.

Meet Cam!

Join Cam and his friends as they visit us and find out what it’s like here!

Who we are

We are called the Tavistock and Portman, and we are a special health centre. You might hear people call us CAMHS or child and adolescent mental health.

We are part of the NHS. This is the same organisation that provide all kinds of free health care around the country, such as in hospitals and at your local doctors. All of your appointments with us are free.

Child smiling at the camera

How do we help?

We work with people that are having a hard time with their mental health. This means that they might be feeling sad or anxious or are not sure why they feel a certain way about something.

Children and their families, or the people that are looking after them, come to us to talk to people who can help them to feel better. They do this by listening carefully to how they are feeling and helping them find different ways that might help them cope and to help them feel better. We will help you ask questions when you feel unsure. If you find it hard to talk, you can write or draw pictures to help explain how you feel. We will do our best to make you feel happy and comfortable.

We will meet you, and members of your family, and those that care for you and talk about what is going well and what is not going so well and hear what everyone has to say.

I need to talk to someone

Why are you visiting us

There are lots of reasons why you may be coming to visit us.

Maybe you want to talk to someone about something that you are worried about or something which upsets you, or that makes you anxious, angry or confused.

Maybe someone else is worried about you like your mum, your dad or your carer, your teacher or your doctor.

It could be that something difficult has happened in your life like someone you love dying, your parents not living together anymore or you or someone you love being very ill.

Things may be hard at school or at home, and you may be having difficulties with your friends, family or when you are with other people.

It is important to know that everybody finds things difficult sometimes and it is good to talk about how you are feeling.

Whatever the problem is, talking to someone who understands can really help, and The Tavistock and Portman is full of friendly people whose job it is to be that person for you.

You may be a little scared or worried about visiting, but that’s quite normal. Remember, you’re not in trouble for visiting us; someone is worried about you, and we’re here to help you feel better.

Not sure what you are feeling or why?

Find out about different feelings you maybe experiencing and what you can do to try and feel better

Girl laughing at the camera

What will happen when I visit?

There are lots of different types of people that work here. When you first come in you will have what we call an assessment. This is one or two appointments where we try to understand what is happening in your life, why you might be finding things difficult and how we can help.

After that we will speak to you and your parents, or the people caring for you, to agree what should happen next and if having more appointments with us would be helpful. If you all agree that it would be, we will give you a care plan and then you will have more appointments, we call this treatment. Your care plan will tell you who will see you, for how long and how they will try and help.

When you talk to us, we will keep the information you give us private and not share it with others. Sometimes we do have to tell others if we need to do so to keep you safe. If we do this, we will tell you that is what we are going to do and help you if you are worried about that.

Who will I see?

There are lots of people that work here. They have all learnt about different ways of helping you. Everyone who works here wants you to feel better, and by having lots of different people, we can make sure we find the right one for you. They are good at different things and help in different ways.

Our services